Term and Conditions

By accessing our website and making purchases, you agree to be bound by these Terms. If you disagree with any part, please refrain from using our services.

Wildmark Outdoor Store serves dedicated hunters and outdoor enthusiasts who value quality gear for their adventures. Our products are designed for:

• Active hunters seeking reliable equipment
• Outdoor enthusiasts who appreciate durable gear
• Individuals who value scent control and hunting accessories
• Those who need field dressing and game transport solutions

We currently ship worldwide except to Asia and some remote regions. By placing an order, you confirm you’re in an eligible location.

2.1 Access and Content

You may use our website for personal, non-commercial purposes. All content, including product descriptions, images, and logos, are our intellectual property or used with permission.

2.2 Restrictions

You agree not to:

• Copy, modify, or distribute website content without authorization
• Use automated systems to extract data
• Interfere with website security or functionality
• Use our intellectual property without express written permission

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, minor variations may occur. Colors may appear differently based on your monitor settings.

3.2 Product Availability

All orders are subject to product availability. During peak hunting seasons (September-November), some items may be backordered. We’ll notify you of any significant delays.

3.3 Age Restrictions

Certain products like knives may have age restrictions. By purchasing, you confirm you meet all legal requirements in your jurisdiction.

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders at our discretion. Order confirmation emails don’t constitute acceptance.

4.2 Pricing

Prices are in USD and subject to change without notice. We’re not responsible for typographical errors. If an error is discovered, we’ll notify you and either cancel the order or request additional payment.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that payment information is accurate and you’re authorized to use the payment method.

4.4 Order Processing

We process orders within 1-2 business days (excluding weekends/holidays). Processing may extend during peak seasons.

5.1 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL/FedEx, delivered within 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days after shipment

5.2 Delivery Times

Delivery estimates are not guarantees. We’re not responsible for delays caused by carriers, customs, or unforeseen circumstances.

5.3 International Orders

Customers are responsible for any customs duties, taxes, or fees. We don’t cover these additional charges.

6.1 Eligibility

To qualify for return/exchange:

• Item must be unused, in original condition with tags attached
• Request must be initiated within 15 days of delivery
• Original proof of purchase required

6.2 Non-Returnable Items

For safety/hygiene reasons, we can’t accept returns on:

• Opened/used Electronic Scent Elimination devices
• Food Attractants and Elk Scent products
• Foot & Underarm Deodorant
• Insect & Tick Repellent
• Used, altered, or damaged items

6.3 Return Process

1. Email [email protected] with order number and return details
2. We’ll provide a Return Merchandise Authorization (RMA) number
3. Ship item to: Wildmark Outdoor Store Returns, 3678 Hamill Avenue, Des Moines, US 50368
4. Customer pays return shipping unless error is ours
5. Refund/Exchange processed within 3-5 business days after receipt

6.4 Refunds

Refunds are issued to the original payment method within 5-10 business days after processing. Original shipping fees are non-refundable unless the return results from our error.

• Provide accurate, complete information when ordering
• Ensure payment details are correct
• Inspect deliveries promptly and report issues within 48 hours
• Follow product instructions and safety guidelines
• Comply with all local laws regarding product use
• Use products only as intended

To the fullest extent permitted by law:

• We’re not liable for incidental, consequential, or punitive damages
• Our total liability for any claim is limited to the purchase price
• We’re not responsible for product misuse or modifications
• We don’t guarantee uninterrupted or error-free website operation

Your privacy is important. Our Privacy Policy explains how we collect, use, and protect your information.

We may update these Terms periodically. Continued use after changes constitutes acceptance. We’ll notify you of significant changes.

These Terms are governed by Iowa law. Any disputes will be resolved in Iowa courts.

For questions about these Terms:

Email: [email protected]

Mail: Wildmark Outdoor Store, 3678 Hamill Avenue, Des Moines, US 50368

We’re as responsive as your favorite hunting gear when you need us most.

Happy Hunting,

The Wildmark Team